Privacy Policy

Last Updated- 27 May 2025

Introduction

TechRank Australia (www.techrankaustralia.com.au) is committed to protecting your privacy and providing quality services. This Privacy Policy outlines our ongoing obligations to you regarding how we manage and protect your Personal Information.

We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern the collection, use, disclosure, storage, and disposal of Personal Information and ensure transparency and accountability in handling your data.

For further information about the Australian Privacy Principles, visit The Office of the Australian Information Commissioner Website.

1. What is Personal Information and Why Do We Collect It?

Personal Information refers to information or an opinion that identifies an individual. Examples include, but are not limited to-

  • Full name
  • Postal address
  • Email address
  • Phone number
  • Employment details

Methods of Collection

We collect Personal Information through various channels, such as-

  • Direct interactions (e.g., interviews, phone calls, and correspondence)
  • Our website (www.techrankaustralia.com.au), including online forms and cookies
  • Social media platforms
  • Third-party services
  • Publicly available sources (e.g., directories and publications)

Purpose of Collection

We collect Personal Information to-

  • Deliver our services effectively
  • Respond to your inquiries
  • Facilitate client communication
  • Conduct marketing activities

We may also use your information for secondary purposes closely related to the primary purpose, provided it aligns with your expectations. You can unsubscribe from marketing communications at any time by contacting us.

Notification of Collection

Where appropriate, we will explain why we are collecting your information and how it will be used at the point of collection.

2. Sensitive Information

Definition of Sensitive Information

Sensitive Information, as defined by the Privacy Act, includes details about-

  • Racial or ethnic origin
  • Political opinions
  • Religious or philosophical beliefs
  • Trade union or professional memberships
  • Criminal records
  • Health or genetic data

Use of Sensitive Information

We handle Sensitive Information with additional care and only use it-

  • For the primary purpose it was collected
  • For directly related secondary purposes
  • With your explicit consent
  • Where required or authorised by law

3. Collection from Third Parties

Where it is not reasonable or practical to collect information directly from you, we may receive Personal Information from third parties. In such instances, we will take reasonable steps to ensure you are informed about the data provided to us and its source.

4. Disclosure of Personal Information

Your Personal Information may be disclosed-

  • To third parties with your consent
  • When required or authorised by law

Examples of third parties include service providers, consultants, and government authorities.

We ensure that third parties handling your data adhere to strict confidentiality and data protection standards.

5. Security of Personal Information

We take the security of your Personal Information seriously. Measures in place include-

  • Secure servers and encrypted systems
  • Access controls to restrict unauthorised access
  • Regular monitoring and security updates

When your Personal Information is no longer required, we will destroy or permanently de-identify it. Most data is retained in secure files for a minimum of seven years as required by law.

6. Access to and Correction of Personal Information

Access Rights

You have the right to access the Personal Information we hold about you. To request access, contact us in writing.

Correction of Information

If you believe the information we hold is inaccurate, outdated, or incomplete, please notify us so we can correct it promptly.

Administrative Fees

While we do not charge fees for access requests, a nominal administrative fee may apply for the provision of copies of your Personal Information.

Verification Process

To protect your data, we may require proof of identity before granting access or making changes to your records.

7. Maintaining Data Accuracy

We aim to keep your Personal Information accurate and up-to-date. If you notice discrepancies in our records, please inform us as soon as possible to ensure continued accuracy and reliability.

8. Policy Updates

This Privacy Policy is subject to review and updates as necessary. The latest version will always be available on our website for your reference.

9. Complaints and Inquiries

If you have any questions, concerns, or complaints about our Privacy Policy or data practices, please contact us-

TechRank Australia

470 St Kilda Road, Melbourne VIC 3004, Australia

www.techrankaustralia.com.au

hello@techrankaustralia.com.au

1800 867 669

We will acknowledge and address your concerns promptly and in accordance with our complaints-handling procedures.